Contact Us

For most enquiries our duty office administrator is the person to call to get answers.  The office is manned during the times noted below and a phone call or email may well be answered out of hours.

If you are having problems with your stove or chimney, you may find it helpful to refer to our troubleshooting section to see if you can sort out the problem yourself. Most problems have simple solutions and they do not require anyone to attend. However, if you find you cannot resolve the problem yourself, then please do not hesitate to contact us.

Office Administrator

The Crossroads Lumphanan
AB31 4RH


Call Us

+44 (0) 133 988 3272

Fax Us

+44 (0) 133 988 3789